Your privacy is a core commitment at ids138, not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a player accessing our platform from Indonesia.
Last Updated: January 2026This Privacy Policy (the "Policy") describes how ids138 (the "Platform", "we", "us", or "our") collects, processes, stores, and protects the personal data of individuals (the "Player", "User", or "you") who access or use the ids138 website at ids138.net and all associated services. This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and ids138. By registering an Account or using the Platform, you acknowledge that you have read and understood this Policy.
ids138 operates as a premium online gaming and sports betting platform serving Indonesia's English-preference player community. In delivering our services — including live casino, sportsbook betting, slot games, Sic Bo, and Andar Bahar — we necessarily collect and process certain personal data about the players who use the Platform. This is an unavoidable feature of operating a regulated, responsible gaming environment: identity verification, payment processing, fraud prevention, and responsible gaming compliance all require us to maintain accurate, current records about our players.
ids138 is committed to handling personal data with the highest standards of care, transparency, and security. We collect only the data that is necessary for the legitimate purposes described in this Policy. We do not sell personal data to advertisers, data brokers, or any other commercial third party. We maintain technical and organizational security measures proportionate to the sensitivity of the data we hold. And we respect the rights of players to understand, access, correct, and — where applicable — request deletion of their personal data.
If you have any questions about this Policy or about how ids138 handles your personal information, please contact our support team via live chat or at the email address set out in the Contact section below.
The categories of personal data ids138 collects about Players are set out in the table below. We collect only what is necessary for the purposes identified in Section 5.
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, WhatsApp number, residential address | Registration & account updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic collection on Platform access |
| Usage Data | Games played, wagers placed, betting markets accessed, bonus claims, session duration | Ongoing during active Platform use |
| Communications Data | Live chat transcripts, support email correspondence, WhatsApp message logs | When you contact ids138 support |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, session time preferences, cooling-off periods | When responsible gaming tools are activated |
ids138 does not collect or store full payment card numbers. Where Visa or Mastercard payment options are integrated via third-party processors, card data is handled exclusively by those PCI-DSS-compliant processors and is never transmitted to or stored on ids138 servers.
The majority of personal data ids138 holds about you is provided directly by you: when you complete the account registration form, when you submit KYC documents, when you make a deposit or request a withdrawal, when you contact customer support, and when you adjust your responsible gaming settings.
When you access ids138.net, our systems automatically collect certain technical and usage data, including your IP address, device identifiers, browser configuration, pages visited, and game activity. This data is collected via server logs and cookies (see Section 10). It is used primarily for fraud prevention, security monitoring, platform performance optimization, and responsible gaming analysis.
ids138 may receive personal data about you from third-party suppliers in limited circumstances. For example, identity verification providers may return a verified or flagged status following a KYC check; payment processors may return transaction confirmation data; and fraud screening services may provide risk scores based on device or behavioral signals. ids138 uses this third-party data solely to fulfill the purpose for which it was requested and does not combine it with marketing datasets.
ids138 processes personal data for the following specific purposes:
ids138 processes personal data on one or more of the following legal bases depending on the category of data and the purpose of processing:
ids138 shares personal data with carefully selected third-party suppliers only to the extent necessary for them to provide their services to us. These include identity verification providers, payment processors (for IDR transactions via BCA, BRI, BNI, Mandiri, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja), fraud screening services, and game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. All third-party suppliers are contractually required to handle your personal data in compliance with applicable data protection standards and to use it solely for the purpose for which it was shared.
ids138 may disclose personal data to competent authorities, regulators, law enforcement agencies, or courts where required or permitted by applicable law — for example, in connection with an AML investigation, a fraud inquiry, or a court order. ids138 will, where lawfully permitted to do so, notify affected Players of such disclosures.
In the event of a merger, acquisition, restructuring, or sale of all or part of ids138's business, personal data held by ids138 may be transferred to the acquiring entity as part of that transaction. Affected Players will be notified in advance of any such transfer and of any material change to how their data will be processed by the acquiring entity.
ids138 does not sell, rent, or trade personal data to advertisers, data brokers, marketing agencies, or any other commercial third party for their own marketing purposes. This is an unconditional commitment.
Your data stays within the ids138 ecosystem. We share only what is strictly necessary, only with vetted partners, and only for the purposes described in this Policy. No data is monetized through advertising networks or external commercial databases.
ids138 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymized. Anonymized data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
ids138 implements a layered set of technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. Key measures include:
While ids138 takes all reasonable precautions to protect your personal data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own Account credentials. If you suspect your Account has been accessed without authorization, contact ids138 support immediately via live chat.
Cookies are small text files placed on your device when you visit ids138.net. They allow the Platform to recognize your device across sessions and are essential to a range of core functions including session management, fraud prevention, and performance analytics.
Most browsers allow you to manage cookie settings through the browser's privacy or settings menu. You can configure your browser to block or delete cookies, though doing so may affect your ability to log in and use certain features of the ids138 Platform. ids138 does not use third-party advertising cookies or behavioral tracking cookies for external marketing purposes.
As a Player whose personal data is processed by ids138, you hold the following rights. To exercise any of these rights, contact ids138 support via live chat or email. ids138 will respond to all substantiated data rights requests within 30 days of receipt.
Certain erasure requests cannot be fulfilled where ids138 is required by law to retain data — for example, transaction records subject to AML retention requirements. In such cases, ids138 will explain the applicable retention obligation and, where possible, restrict active processing of the data to storage only.
The ids138 Platform is strictly intended for adults aged 21 years and older. ids138 does not knowingly collect personal data from persons under the age of 21. If ids138 becomes aware that personal data has been collected from a person under 21 — whether through a misrepresentation at registration or subsequently — the Account will be immediately suspended, the data will be deleted to the extent permitted by applicable law, and the matter will be handled in accordance with ids138's responsible gaming policies. If you believe a minor has registered an Account on the Platform, please notify ids138 immediately via live chat or email.
ids138 primarily serves players resident in Indonesia, and the majority of personal data processing occurs on infrastructure located in data center regions serving Southeast Asia. However, certain third-party suppliers engaged by ids138 — including game studios such as Evolution Gaming, Pragmatic Play, and NetEnt — may operate server infrastructure in other jurisdictions, including the European Union, Malta, Gibraltar, Isle of Man, and other internationally recognized gaming regulatory jurisdictions.
Where personal data is transferred to a jurisdiction outside Indonesia, ids138 ensures that appropriate data transfer safeguards are in place, including contractual data processing agreements with the receiving party that impose data protection obligations equivalent to those described in this Policy. By using the Platform, you acknowledge and consent to such transfers occurring to the extent necessary for the delivery of the games and services you access.
ids138 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. When material changes are made, ids138 will provide prominent notice on the Platform and, where feasible, notify Players via their registered email address at least 7 days before the revised Policy takes effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgment of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and contact support to request Account closure.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data ids138 holds about you, please reach our support team through any of the following channels:
ids138 aims to acknowledge all formal privacy requests within 2 business days and to provide a substantive response within 30 days, in line with applicable data protection standards. Where a request is complex or involves a high volume of data, ids138 may extend the response period by a further 30 days, in which case you will be notified of the extension and its reason.
Before submitting a data access or erasure request, please ensure you are able to verify your identity — ids138 is required to confirm the identity of the requester before disclosing or deleting personal data, to prevent unauthorized access to another person's information.
Six foundational commitments that guide every data processing decision we make at ids138.
ids138 collects only the personal data that is strictly necessary for legitimate operational purposes. We do not maintain speculative data stores or collect information on the basis that it might be useful in future. Every data field we collect has a defined purpose documented in this Policy.
All data in transit between your device and ids138.net is protected by 256-bit TLS encryption — the same standard used by major international banking institutions. Sensitive data fields are also encrypted at rest within our database infrastructure, ensuring end-to-end protection.
Personal data is accessible only to ids138 personnel and authorized third-party suppliers who require it for a specific, documented operational purpose. Role-based access controls are enforced across all internal systems, and access logs are maintained and audited regularly.
ids138 does not sell, rent, or trade Player personal data to advertisers, data brokers, or marketing agencies. This is an unconditional commitment, not a conditional policy. Your data is used exclusively to deliver the Platform services you signed up for and to meet legal compliance obligations.
Every category of personal data ids138 holds is subject to a clearly defined maximum retention period. Data is securely deleted or permanently anonymized when it is no longer required. We do not retain data indefinitely — retention periods are set by reference to our legal obligations and operational necessity, not by default.
ids138 treats your data rights — access, rectification, erasure, portability, and objection — as genuine entitlements, not administrative formalities. All substantiated rights requests receive a substantive response within 30 days. Our support team is available 24/7 to assist with any privacy enquiry.
Now that you have reviewed our Privacy Policy, you can enjoy everything the ids138 Platform has to offer with the confidence that your personal data is protected to the highest standards. Live casino, sportsbook, slots, Sic Bo, Andar Bahar — all in IDR, all secure. 21+ only. Play responsibly.